Who they are & What they do
An arborist specializes in tree care and maintenance - for aesthetic reasons but also to keep trees healthy and safe for the environment. They give advice on planning for planting trees and if necessary, they occasionally cut down trees. The work consists of several phases, assessing the tree to understand what treatment is suitable, climbing in the tree when removing what is needed, and taking care of the residuals. They often work in teams, one in the tree and at least one co-worker at ground to support and to oversee the worksite from a safety perspective.
Where they work
Arborists mostly work out in the field in urban and suburban areas such as parks or residential areas. The environment can be challenging with lots of by-passers and traffic. Safety for the themselves and the for by-passers is essential. Maintenance and repair are usually prepared in the workshop in advance. On the field, phones and tablets are used for task management.
What they want
Arborists want easy to use, ergonomic, lightweight and efficient tools and solutions. They want durable products that can cope with the hard environment. They value a safe and healthy work situation, as well as good communication within the team
What they need
They need simplicity in getting the job done, with the right equipment at the right place at the right time. Functionality and quality in the equipment and the knowledge how to use them are essential. They need fast support when needed, downtime is losing money.